Our three year strategy:
For over 30 years, Infoxchange has delivered on our vision of technology for social justice.
Our 2021-24 strategic ambition must be bold to meet the growing challenges facing our communities. Together, we aim to scale our impact by supporting the for-purpose sector to better serve people in need and disrupt disadvantage through cross-sector collaborations leveraging our products, data and expertise.
Support people experiencing disadvantage to improve their lives through the use of technology.
Build the capability of the for-purpose sector to have greater impact in their communities through the use of technology.
Our Focus Areas
People experiencing housing stress or homelessness
Women, youth and families
People with disability
Disaster relief and recovery
Boosting Queensland Housing and Domestic Violence Services
Lady Musgrave Trust
As part of a new partnership, the information in Lady Musgrave’s new online directory is populated via a plug-in to the same service directory that powers Ask Izzy.
for people in crisis
When families are in crisis, they need to be able to quickly access information that they can depend upon.
“We know from experience that if
they reach out and the information
is incorrect or out of date, this can
be frustrating, sometimes harmful
– or even dangerous.”
margin of error
Thanks to the service directory team led by Robyn Karlsen, Lady Musgrave Trust’s service directory listings are now available online for the first time and are kept updated by Infoxchange database updaters.
“It’s important to understand that even a small margin of error on this information can have a huge impact on vulnerable women and families,” said Victoria.
“Knowing that the information is being checked and updated regularly is so reassuring.”
Government services plugging in
“I have a lot of confidence that it’s doing what it’s meant to do because I’ve had direct feedback from a number of frontline organisations,” said Victoria.
“Everyone who has seen it so far, has said it’s fantastic, really easy to use and that the data is great.”
Ensuring as many people as possible are aware and have access to the information they need is key for Victoria and her team.
In 2023 the Trust will be distributing thousands of hard copies of its redeveloped handy guide across Queensland.
This will be the first time the handy guide has been populated via the Infoxchange service directory.
Empowering impact measurement across the sector
in 2023 and:
- share how best practice use of data for social impact
- develop a data toolkit that enables organisations to use data more effectively
- identify, scope and prioritise data initiatives that could make a transformative impact
- share stories of data for impact success, to encourage more organisations to explore their data, understand their impact and transform lives.
No Wrong Doors For People Experiencing Homelessness
After a rigorous co-design process with the homelessness sector and a thorough evaluation process, The Department of Communities awarded the development contract to Infoxchange, who submitted an offer in partnership with Anglicare WA, the Innovation Unit and Anthologie.
Development of the Portal is underway with engagement and consultation with the homelessness sector, and the tech teams at Infoxchange are deep into the work of this large-scale project.
The Portal design will consider existing operational practices and priorities used across the sector to identify and secure the optimal response for an individual or family experiencing homelessness.
The Portal will maintain realtime data on available beds and supports across a wide range of service providers and will be a tool for people to securely manage and share their own confidential information. The Portal will support improved referral pathways to secure the most effective response, and make it quicker and easier to support people who are experiencing or at risk of homelessness.
Born outside of australia
speak a language other than english fluently
LIVE WITH A DISABILITY
is our favourite card game
of staff live with a pet
of us would choose pizza over pasta
Lion King is our favourite Disney movie
2021/22 Executive Leadership Team (left to right):
- Mike Davis: Head of Strategic Partnerships and Communications
- Laura Notman: Acting Head of Community Impact Team
- Wayne Gorst: Head of Corporate Services
- Ben Shaw: Head of Community Impact
- Brian McLaughlin: Chief Operating Officer
- Kate Hickman: Head of People and Culture
- David Spriggs: Group CEO of Infoxchange and Connecting Up
- Alison Ramsay: Head of Technology
- Cass Read-Hamilton: Head of Delivery Operations
Morgana Ryan, Chair
Linda O’Brien, Deputy Chair
Carol Austin, Director
Carol Austin is an experienced investment professional with a strong interest in public policy and social justice. She is currently a director of HSBC Bank Australia, State Super and the Grattan Institute, and is Chairman of the ACT Investment Advisory Board. Carol has served on the Future Fund board and several advisory boards. She is a Fellow of the Australian Institute of Company Directors and a member of the ANU College of Business and Economics Hall of Fame.
Jon Bisset, Director
Katherine Boiciuc, Director
Katherine Boiciuc is a Director at Maximus International and is recognised as one of Australia’s 29 Inspirational Women making waves in STEM. She has been an advocate and global keynote speaker on diversity in technology and women in tech for more than a decade. Katherine has held senior and influential roles focused on global impact and world technology enablement. Her credentials include a Master of Leadership and a Master of Business Administration.
Jo Fisher, Director
Jo has been on the Infoxchange Board since 2012 and is the Founding Director of Fisher Leadership. Jo is also a member of the Australian Institute of Company Directors (AICD) National Education Advisory Committee, a founding member of the International Women’s Forum of Australia and is an Adjunct Professor at Deakin University. She holds a Master of Applied Positive Psychology, an MBA and is a graduate of the AICD.
David Jonas, Director
David has served on the Infoxchange Board since 2012 and is a consultant, director and writer. Previously he headed up commercialisation for the Capital Markets CRC where he led their health R&D program and was founding CEO of Lorica Health. David was founder/CEO of e-commerce advisory firm ETC, acquired by Securenet (now part of Verizon). His leadership in online services led to appointments to several Australian and European Union Government bodies.
Partha Nag, Director
Amy Orange, Director
Elana Rubin Am, Director
Elana has over 20 years experience as a non-executive company director across diverse sectors. Elana is currently a director of Telstra and Slater & Gordon. She is also Chair of Victorian Managed Insurance Authority and a director of Transurban Queensland, WestConnex and Victorian Funds Management Corporation. Elana received a Member of the Order of Australia in 2021 for services to corporate governance and community and was granted a Life Fellow by the AICD in 2022.